Privacy and Security
We strive and are committed to protecting each and every single one of our customer’s personal information. We take all necessary precautions to insure that your information is safe on the web. We will NEVER sell any information and all information that we collect is to insure that you, our customer, is satisfied 110 percent. Sensitive information is secured with our state of the art SSL (secure sockets layer) technology which keeps hackers out and personal info in. We test daily to provide top of the line security so there is never a worry on your end.
Here's how we protect you:
1) First, our site uses the latest in encryption technology, digital certificates, secure commerce servers and authentication to ensure that your personal information is secure online. Chandeliers Depot uses digital certificates from Comodo, Inc., a trusted third-party Certification Authority (CA). Also known as Digital IDs, these digital certificates are similar to your driver's license, passport or membership card in that they prove your identity. Digital IDs are useful in electronic commerce because they verify the identity of the parties involved. Making a credit card purchase at Chandeliers Depot is actually more secure than using your credit card at the local store or restaurant.
2) Chandeliers Depot uses 128 bit encryption for maximum security for communications over the Internet. Furthermore, Chandeliers Depot ensures the privacy of the information not only online, but through our back-end systems.
According to CNN, "The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions." We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant.
How Is My Info Collected?
The only information that we collect is information regarding your transaction and shipping to provide the best possible service. Information such as Name, address, telephone number, email address, and your credit card information will NEVER be given out or leave Chandeliers Depot. We take pride in insuring that there will never be a problem with information collected.
CHOICE / OPT-OUT
Chandeliers Depot provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
We give users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
To opt-out of mailings send us an email through our Contact form.
How Is My Info used?
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Chandeliers Depot.
To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with outside partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Chandeliers Depot or to others. We may also disclose your personal information when we believe the law requires it.
Is My Credit Card Info Secure?
Of course it is! We go above and beyond to provide the top level security for every single transaction. Our SSL technology that we use will insure that no hackers can access the site and gain your information. SSL technology has come a long way and has almost completely taken hackers out of business. We take pride in securing out site, making your shopping experience with us as safe and secure as possible.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Ionizer Oasis please let us know by calling us at 1 800-341-0997, or by sending us an email through our contact form. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us please contact us the same way.
Please note that any requests to remove or update your personal information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
Where Are You Located?
616 Corporate Way, Suite 2-6050 Valley Cottage, NY 10989